Privacy Notice for Marketing

How we manage the personal data used in direct marketing

The identity and contact details of the controller

The Data Controller is TotalCRB Disclosure & Barring Service t/a Total Screening

To contact the Data Controller, please email or call 0800 310 1057.

We are not required to have a designated data protection officer under the GDPR.

Purpose of the processing and the lawful basis for the processing

We are using your personal information to carry out our direct marketing activities for those individuals or
organisations that are not already customers.

Our basis for processing is your consent to the processing of this personal data for the specific purposes of direct marketing, or the use of information not identified with an individual

If you do not accept this basis, then you may object to us or to the ICO as described below

Categories of personal data

The categories of personal data we hold are:

  • Name
  • Contact details

Any recipient or categories of recipients of the personal data

We share this information with our marketing management company, as they carry out much of our marketing and telemarketing activity on our behalf.

Details of transfers to third country and safeguards

The servers which host our internal systems and applications are located in the UK.

Our information processors who process personal information on our behalf do so within the UK.

Retention period or criteria used to determine the retention period

We will retain your personal data whilst we have your consent to do so.

The existence of each of the data subject’s rights

You have the following rights about the use of your personal information:

  • As the basis for processing is your consent, you may withdraw that consent at any time by contacting us.
  • If your personal information is incorrect, you may request that errors or incomplete entries be rectified
  • In certain circumstances, you may have the right to be forgotten and your data erased. Please contact if you wish to exercise this right.
  • Whilst any request is being investigated, you have the right to restrict processing, so that your information will simply be stored.
  • You can request the return of transfer of any personal data you have given to us in a portable electronic format

We do not use automated decision making and profiling of your personal information without human

To exercise any of these rights, please contact us in writing at TotalCRB Disclosure & Barring Service t/a  Total Screening, 2nd Floor Bridge End Building, 2D Orrell Lane, Burscough, Lancashire, L40 0SQ

The source the personal data originates from and whether it came from publicly accessible sources

Your personal information is collected directly from you.

Whether the provision of personal data part of a statutory or contractual requirement or obligation and possible consequences of failing to provide the personal data

Your personal information is not part of any statutory requirements

The existence of automated decision making, including profiling and information about how decisions are made, the significance and the consequences.

We do not use automated decision making or profiling of any kind.

The right to lodge a complaint with a supervisory authority

You have the right to complain to the Information Commissioners Office by:

Helpline. Call them on 0303 123 1113, Monday to Friday between 9am and 5pm.

Live chat or email. Have a conversation with someone at the ICO at

You also the right to seek legal redress in the event of suffering harm which you do not feel has been sufficiently addressed by us or by the ICO.