FAQs:
Our priority is to establish your DBS needs by getting to know you and your business.
- By using our extensive knowledge, we will ensure your checks are not only right for you, but are eligible within legislation.
- We understand that it can be complicated, this is why our DBS experts will go the extra mile to ensure your business is ‘Totally’ covered.
- We believe in helping everyone achieve safer recruitment processes.
From humble beginnings, Total CRB has seen constant growth and has allowed us to work with many varied organisations and meet some interesting people. We pride ourselves on our customer service and our effort to ensure that your DBS checks are streamlined, cost effective and processed quickly. We also have the added reassurance of absolutely NO hidden charges.
Put simply, our ethos is – we are here to help.
FAQs:
Yes, the CRB changed to the Disclosure and Barring Service in late 2012. What were previously CRB checks are now DBS checks.
A criminal record should not automatically rule someone out of a role that requires a DBS disclosure, though ultimately it is the decision of the employer in line with their safeguarding policies as to whether an applicant is suitable to work in the position for which they have applied.
If however your conviction included being put on the children’s or vulnerable adults’ barred lists or imposed a ban upon working in certain professions then it may be a criminal offence to pursue an application for employment in those areas.
Companies and organisations can determine their own rechecking policy, however, it is considered good and proper practice to renew a DBS Disclosure at least every 3 years, or when an applicant begins a new job role.
This depends upon your employer and in some cases the law.
For those who have applied for a role involving the care of vulnerable adults, the Department of Health (DH) allows applicants who have applied for an enhanced DBS disclosure to start working with vulnerable adults under supervision. This is dependent upon the person not appearing on the adult’s barred list (a list of people barred from working with vulnerable adults).
Employers are able to check this via an Adult First check, available through TotalCRB, to care homes, domiciliary care agencies and adult placement schemes.
Yes. If you have received the results of your DBS disclosure and there is an error on it or you wish to dispute any of the information revealed, please contact the DBS immediately on 03000 200 190.
Disputes should be raised within 3 months of the date of issue of the Disclosure as the DBS do not keep information after 90 days of the certificate being issued.
The DBS currently define a volunteer as:
“a person who is engaged in any activity which involves spending time, unpaid (except for travelling and other approved out-of-pocket expenses), doing something which aims to benefit someone (individuals or groups) other than or in addition to close relatives”
If you satisfy these criteria, the DBS will issue a DBS certificate free of charge. As a result the only cost incurred is the administration fee of £15.00 (VAT incl) per application.
For more information visit our volunteers page or contact us.
What information is required?
- Full current name and address
- Date of Birth
- Place of Birth
- Nationality
- National Insurance Number
- Contact telephone number
- Address details dating back 5 FULL years
- Details of any previous or alternative names
- Details of the position and organisation for which the application is being made
To validate this information, your employer must complete one of the following three ID Verification Routes:
Three routes of ID checking
Route 1
The applicant must be able to show:
– one document from Group 1, below
– 2 further documents from either Group 1, or Group 2a or 2b, below
At least one of the documents must show the applicant’s current address.
If the applicant isn’t a national of the UK or the EEA and is applying for voluntary work they
may need to be fingerprinted if they can’t show these documents.
Route 2
Route 2 can only be used if it’s impossible to process the application through Route 1.
If the applicant isn’t a national of the UK or the EEA and is applying for voluntary work they
can’t use Route 2.
If the applicant doesn’t have any of the documents in Group 1, then they must be able to
show:
– one document from Group 2a
– 2 further documents from either Group 2a or 2b
At least one of the documents must show the applicant’s current address.
The organisation conducting their ID check must then also use an appropriate external ID validation service to check the application. EEA nationals who’ve been resident in the UK for 5 years or less may need to be fingerprinted if they can’t show these documents.
Route 3
Route 3 can only be used if it’s impossible to process the application through Routes 1 or 2. EEA nationals who’ve been resident in the UK for 5 years or less can’t use Route 3.
For Route 3, the applicant must be able to show:
– a birth certificate issued after the time of birth (UK, Isle of Man and Channel Islands) and
– one document from Group 2a and
– 3 further documents from Group 2a or 2b
At least one of the documents must show the applicant’s current address. If the applicant can’t provide these documents they may need to be fingerprinted.
Group 1: Primary identity documents
Passport – Any current and valid passport
Biometric residence permit – UK
Current driving licence photocard – (full or provisional). UK, Isle of Man, Channel Islands and EEA. From 8 June 2015, the paper counterpart to the photocard driving licence will not be valid and will no longer be issued by DVLA
Birth certificate – issued within 12 months of birth. UK, Isle of Man and Channel Islands – including those issued by UK authorities overseas, for example embassies, High Commissions and HM Forces
Adoption certificate – UK and Channel Islands
Group 2a: Trusted government documents
Current driving licence photocard – (full or provisional) All countries outside the EEA (excluding Isle of Man and Channel Islands)
Current driving licence (full or provisional) – paper version (if issued before 1998) UK, Isle of Man, Channel Islands and EEA
Birth certificate – issued after time of birth. UK, Isle of Man and Channel Islands
Marriage/civil partnership certificate – UK and Channel Islands
Immigration document, visa or work permit Issued by a country outside the EEA. Valid only for roles whereby the applicant is living and working outside of the UK. Visa/permit must relate to the non EEA country in which the role is based
HM Forces ID card – UK
Firearms licence – UK, Channel Islands and Isle of Man All driving licences must be valid.
Group 2b: Financial and social history documents
Mortgage statement UK or EEA – Issued in last 12 months
Bank or building society statement. UK and Channel Islands or EEA – Issued in last 3 months
Bank or building society statement. Countries outside the EEA – Issued in last 3 months – branch must be in the country where the applicant lives and works
Bank or building society account opening confirmation letter. UK – Issued in last 3 months
Credit card statement. UK or EEA – Issued in last 3 months
Financial statement, for example pension or endowment. UK – Issued in last 12 months
P45 or P60 statement. UK and Channel Islands – Issued in last 12 months
Council Tax statement. UK and Channel Islands – Issued in last 12 months
Letter of sponsorship from future employment provider. Non-UK or non-EEA only – valid only for applicants residing outside of the UK at time of application – Must still be valid
Utility bill. UK – not mobile telephone bill – Issued in last 3 months
Benefit statement, for example Child Benefit, Pension. UK – Issued in last 3 months
Central or local government, government agency, or local council document giving entitlement, for example from the Department for Work and Pensions, the Employment Service, HMRC. UK and Channel Islands – Issued in last 3 months
EEA National ID card – Must still be valid
Cards carrying the PASS accreditation logo. UK, Isle of Man and Channel Islands – Must still be valid
Letter from head teacher or college principal. UK – for 16 to 19 year olds in full time education – only used in exceptional circumstances if other documents cannot be provided – Must still be valid
A complete list of the types of work, employment or professions for which you can legally apply for a DBS disclosure can be found in the Exceptions Order to the Rehabilitation of Offenders Act 1974. Your employer is best placed to assess whether a Standard or Enhanced DBS disclosure should be conducted for your specific role, bearing in mind their legal responsibilities.
If you are still unsure please click here to view a list of all eligible posts. An Individual in any job role can apply for their own basic level of disclosure through the DBS, please contact us for more information regarding our Basic Disclosure application process.
Yes, it is possible to track the progress of your disclosure using the online tracking service provided by the DBS. You simply need to insert your date of birth and form reference number from the front page of your paper disclosure application form or online application. This is the number situated in the top right hand corner of paper application forms, beginning ‘F01’ or ‘E0’ for online applications.
If you are going to work as a paid employee, or volunteer in a regulated activity (e.g healthcare or childcare) for a regulated activity provider or on a regulated site (e.g school or nursing home), you may be required to obtain a DBS disclosure.
A complete list of positions eligible for a DBS disclosure can be found on the DBS Website.
Processing by the Disclosure and Barring Service for correctly completed forms takes approximately 10 – 14 days for the Basic and Standard Disclosures and 2-8 weeks for the Enhanced Disclosure due to additional investigations by local police forces.
The cost of a DBS disclosure varies depending upon the type of check being requested. For a complete overview of our charges, please see our pricing page.